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Volume 1, No. 2 June 2000
Qualitative Methods in
the Study of Biographies, Interactions and Everyday Life Contexts: The
Development of a Research Style
Franz Breuer
Abstract: The development of a
methodical research style is described. The way to handle data won from 1)
interviews with psychological counselors/therapists concerning their
professional biography, 2) conversation analysis of therapeutic sessions
and 3) evaluation of "self-confrontation interviews" stimulated
through video usage (to capture the "inner aspects of given actions"
on the part of the counselor/therapist) is also discussed.
Furthermore, a concept for research is presented in which qualitative
interviews and field research, Grounded Theory method and self-reflection
of researcher subjectivity as instruments for insight and discovery are
implemented in various thematic fields. The development of these methods
is brought into connection with premises related to epistemological and
methodological convictions and preferences.
Key words: qualitative interview,
biographical interview, self-confrontation-interview, content analysis,
conversation analysis, Grounded Theory, self-reflection, subjectivity,
research style
1. Some Premises
2. The Reconstruction of Professional Experience and Expertise: The Example of Practicing Counselors/Therapists
3. The Qualitative-methodical Study of Life Histories and Everyday Life Problems in Various Contexts
4. Epilogue
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Throughout the past twenty years the
following considerations and factors have played an important role in the
development of a personal qualitative research style and certain
methodical preferences (beginning with BREUER 1979 to ibid. 1991b to ibid.
1996, 1999a, 1999b; see also http://wwwpsy.uni-muenster.de/inst3/AEBreuer/veroeffentlichungen.htm).
[1]
I began to experience an increasingly
growing distrust of standardized and routinized methodical procedures
which, in my eyes, do not promote an "understanding" ("Verstehen")
of objects under scientific scrutiny within the field of Human Psychology.
As time passed, my subjective impression to have "actually missed" my
target, i.e. to not have "come closer" to the research object, became
stronger and stronger. [2]
My efforts towards finding a method, which
would generate results/findings that could be applied to the subjective
worlds of experience (the perception of problems, ways of conceptualizing,
vocabulary of the objects of study) were a result of this impression.
Experiences with data collection through interviews designed much like
"everyday conversations" as well as ideas won from the Grounded Theory
approach (GLASER & STRAUSS 1967/1998; STRAUSS 1987/1991) played a
central role in my search. [3]
HOLZKAMP's (1972) doubt as to the
"relevancy of psychological research for practice" which he formulated
in connection to the critic of mainstream psychology, seemed very
plausible to me. I found myself looking for a methodological alternative.
I wanted to make the competencies, problem solving, strategies for dealing
with situations, etc. that occur and develop in everyday practice (in
problem contexts embedded in life histories, in professional
contexts"in the practice") fruitful for psychological research and
psychological theory production. In this process, the idea of a
"creative practitioner" as a noteworthy actor in the production of
(psychological) scientific technologies came to mind (BREUER 1991a,
pp.166-174). But at the same time I generalized this idea by also applying
it to the relevancy of the "subjects point of view" (the psychological
object of discovery). I had great respect for the "expertise of those
affected" in their respective contexts of action or rather everyday
living worlds. In doing this, I saw a chance to develop psychological
concepts that would be more "connectable" to the ways of seeing things
and acting upon things in the everyday context and in professional
practice. [4]
I tend to disapprove of that hybris of
psychologists, who, on the one hand, as scientists, allege to have certain
competencies (in thinking, analyzing, etc.), which, on the other hand,
they in the worst case do not even acknowledge in their research
participants and in any case do not make them a relevant part of the
research situation (instead considering them to be "not interesting",
"irrelevant"). My scepticism of research situations which through
their artificiality (de-contextualization, non-transparency) ignore or
rather distrust (in any case do not focus on them or "exhaust" the
potential of) judgements, competencies, interpretations, etc. which exist
on the part of the research participants, grew. In contrast to this was my
wish and endeavor to create a research situation with an ideally
dialogical element. A situation, where all those involved in the research
process could potentially gain something in terms of self-discovery or
enlightenment. To achieve this, the situation had to be seen and designed
as an opportunity to self-reflect (de-centralize), where in the ideal case
a cooperative interest to uncover (and perhaps change, optimize) a problem
area could develop. [5]
In addition, an "epistemological
scepticism" towards the attainability of "objectivity" and
"truth" in scientific statements continually grew; a "new modesty"
which can be seen in the "pragmatical" ideas concerning the
"constructive" character of every (even scientific)
perception/insight/presentation. It takes into consideration the influence
which different (possibly diverging, contradictory) points of
views/perspectives have on epistemological interest and productivity
(compare BERGOLD & BREUER 1992). [6]
Furthermore, one of the functions of the
standard scientific (quantitative) method also became clearer to me: the
"fear resistance" in concern to the research subject. The
implementation of these types of methods allowed the researcher to keep
the structurally similar object and all possible uncertainties which are
part of a research situation at a safe distance. The growing conviction
that every insight is deeply embedded in a "system of discovery"
(which is the stance within constructionist, relativist philosophies
on a general-epistemological level) went well with DEVEREUX's
(1967/1973) idea to make use of the researcher's own
counter-transference as a tool to gain insight. It opened up the
perspective for creating a potentially concrete research method. [7]
And finally, the attempt to hang onto the
belief that psychological research (i.e. my own work) should not be done
without an element of "intellectual and personal adventure" and not as
a kind of "bureaucratic" activity revolving around the implementation
and application of conventional guidelines and preconceived thought
processes and standardized methods. [8]
All of these considerations played an
integral part in the conceptualization of the following two research
emphases. [9]
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The Reconstruction
of Professional Experience and Expertise: The Example of Practicing
Counselors/Therapists
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In BREUER (1979) and ibid. (1991b), the
development of professional competencies in the everyday work of
psychological counselors or therapists was studied by using conversational
interviews, which delved into the individual professional biographies, as
an empirical basis. This development was described in the studies as a
process of "fit" which takes place between three main (groups of)
components: 1) personal characteristics/conditions, 2) features of the
framework/context (characteristics of the institution in which the work is
being done as well as the general surrounding setting) and 3)
scientific-psychological concepts or scientifically based technologies
(e.g. specific concepts for treating certain disturbances which were
trained at the university). Psychological theories and technologies proved
to have a different relevancy and importance, in comparison to what had
been taught at university: "Adjusting" the (far removed from the
context) scientific-psychological concepts to the potentials and demands
arising from general institutional conditions as well as to ones own
potentialities and limits (in the personal-idiosyncratic ways of thinking
and acting) was described as being one of the central tasks involved in
developing professional competency. In the course of ones
employment/career, the three components are adjusted to fit together in a
"personalized" way, bringing them into a pragmatically determined (
and "viable") relationship to one another. [10]
This description is based on presentations
of the development of competency in the scope of leading interviews
concerning the professional biography (the interview style is
"focussed", has a main thread, but is nonetheless relatively
"free" and stays close to everyday conversational style). For the
analysis of these texts an a priori general theoretical background was
present based on the psychological theory of action (for a summary see
BREUER 1991b, pp.1-16). But this conceptual framework was at the same time
open for inductively accentuated contentual differentiations. In BREUER
(1979) this type of evaluation was developed spontaneously and less
methodically reflectedone could say: on the one hand it was inspired by
the framework of action theory and on the other hand naive-hermeneutically
oriented. Through this reformulation and the effort to systematize
practitioner's/expert's "treasures of experience", a realistic
picture (which goes beyond the usual clinical-psychological textbook
descriptions and manuals and remains close to everyday practice) of the
work done in psychological counseling/therapy, along with the respective
constitutional circumstances and phases of development, emerged. [11]
In BREUER (1991b, pp.17-65) this method was
systemized, expanded on and supplemented with additional methods of
evaluation: In one step of evaluation, differences in the professional age
(number of years in professional practice) of the interview partners were
examined more systematically in terms of their meaning and consequences.
Content analytic systems were also tested in order to obtain more exact
(even quantitative) information on the thematization of certain features
of work and developmental phenomena which is dependent on the professional
age of a person. Furthermore, an evaluation method was developed that to a
certain extent allows an examination of a-priori-hypotheses regarding the
professional development of competencies (hypotheses of change) on the
basis of the interview material. [12]
Besides this methodological work on finding
ways to describe the professional development of competency on a
macro-level (in respect to the entire global course of a professional
biography), a research project (described more from a micro-perspective in
BREUER (1991b)) studied the concrete actions that make up the interaction
between psychologists and clients in counseling and therapy. This was done
by recording sessions and subsequently using so-called self-confrontation
interviews. This method is based on comments which the psychologists make
when shown sequences from their video-taped sessions. They are asked to
comment on the situations in respect to their (recalled) "inner parts of
action", i.e. what they were thinking by doing this or that. [13]
The video tapes (and subsequent
transcription) of the interaction during a counseling/therapy session were
evaluated with different analysis procedures; procedures that represent
specifications of general psycho- and sociolinguistic concepts, e.g.
conversational theory, speech act theory and related concepts. Various
variants ranging from (also quantitatively usable) content analytical
categorizations to methods of sequential interaction analysis and methods
of reconstruction of problem interpretations of conversation participants
were tested and brought into connection to one another (BREUER 1991b,
pp.67-151). [14]
A system of analysis was developed for
evaluating the data emerging from the video-stimulated self confrontation
interviews. This systemseen from an action theoretical
perspectivereconstructs and systematizes actional steps taken on the
part of the counselor/therapist within the interactive situation. These
are steps in the "perception" of a situation, their "interpretation
or evaluation" on the basis of an "aim or goal", and a respective
"plan of action" as well as the action related "realization" of
this "aim or goal" (a so-called "system of extension"). In using
this method of reconstruction, the data from the
(documentation/transcription/analysis of) therapy sessions ("action
1") as well as the related statements made within the self-confrontation
interviews ("action 2") are systematically brought together. The
self-confrontation interview is considered to be a communicative event
that underlies certain rules of production and reception (e.g. in respect
to relevance of statements or presuppositions of aspects of occurrences and
actions). These characteristics must be taken into consideration when
determining the method and evaluation which one will use for gaining an
appropriate understanding of the data. The usage of the method proves to
be both time consuming and complex, but it allows for the description of a
number of interesting action and interaction characteristics. The
transference of this "extension" method to the two-sided analysis of
recordings of interaction in non-therapeutic situations and the respective
self-confrontation interviews is presented in BREUER (1995). [15]
One can summarily say that in these studies
a number of qualitative method variations were developed, tested, compared
and brought into relationship with one another in the aim to evaluate
different types of data in a more reflected and integrated wayusing the
example of content research in the area of psychological counseling and
therapy practice. [16]
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The Qualitative-methodical Study of Life Histories and Everyday Life Problems in Various Contexts
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Since the end of the 1980's, we have been
carrying out a large number of studies with various subject matters, where
psychologically interesting situations in the "everyday happenings or
life histories of persons" were our main focus. A method was developed
along the way thatspoken in basic termswas based on constitutive
aspects of the "qualitative interview or participatory field
observation", "Grounded Theory method" and "self-reflection on the
part of the researcher". The methodical principles, variations,
adaptations, etc. which emerged were to a great extent the work of
discussions which had accompanied the research processes of our empirical
projects ("research colloquium"). "We" in this case are F. BREUER
and a number of co-workers, doctoral candidates and master program
students that had been working in the Psychological Institute III at the
University of Muenster or had been doing qualification work. In BREUER
(1996) the basic methodological principles, the concrete methodical work
and several exemplary studies are presented (on the organizational
development of a special school; problems of identity by German immigrants
in California; the relevancy of socialization within the familial
Christmas ritual; attempts to cope with the past within the life stories
of children coming from alcoholic families; the importance of gender
status in psychotherapeutic work). Empirical results of studies coming out
of this (and a Berliner) context are collected together in BREUER (1999a).
The studies concentrate on (groups of) persons in various life situations.
They have one problem in common: an uncertain, fragile and questionable
social "normality", status and identity (the development of autonomy
by physically impaired persons; problems in identity by the hearing
impaired; strategies in coping with the living situation in a nursing
home; the end of a career as a top sportsperson; dealing with
homelessness; ecstasy consumption in the techno scene; the relationship
between a life crisis and belief crisis; problems in identity within the
second generation of Jewish Holocaust survivors; coping with the return
from exile amongst young Chileans). Beyond the special ways of coping or
dealing with situations, these "problem groups" are also looked at
under the general aspect of social status vs. personal identity. [17]
How the method of qualitative interviewing,
field research as well as the grounded theory approach was adapted for
each study is at this point less interesting, since this topic is dealt
with in length in the literature to methods or also in the "Forum:
Qualitative Social Research". Of more interest is the third named
aspect: the "method of self-reflectivity" which will be briefly dealt
with at this point (for a more comprehensive look see BREUER 1999b). [18]
A basic premises can be illustrated through
a metaphor taken from the field of Astronomy and Physics: that of
"cabinet perception". The (scientific) observer does not remain in a
"given/fixed position" or "absolute position". Instead, he/she
moves him/herself or rather is "moved". The way the object or rather
subject of study appears "to us" is influenced by our own movement and
the movement of the subject. In broader terms: through the characteristics
of the system which the observer is a part of. That is why it is possible
to "read" perceptions/insights from either the object's or
subject's point of view, to interpret them as characteristics of the
object as well as the subject. [19]
The second basic presumption is that every
social scientific research activity or situation has an "intervention
component". This influences the research object as well as research
subject: The presence of the researcher in the research field makes a
principle difference; his/her specific characteristics and activities are
a constitutive prerequisite for the creation of "data". In addition to
this, every contact with the object triggers something in the
researcher(cognitive, emotional, etc.) "reactions in one's own
body" (compare BREUER 2000). [20]
In connection to this: Contact in research
is marked by "interactivity": through the encounter between
epistemological "subject" and "object" as concrete persons with
specific characteristics in social situations (which are "natural",
produced, artificial), where socio-cultural conventions, guidelines,
patterns and systems are called upon in the orientation and interpretation
of actions. [21]
These convictions have a certain
consequence: It is necessary to includein a self-reflective waythe
researcher and the interactive characteristic when producing a "picture
of the object" or rather a theory. Although this assertion is widely
accepted in current epistemological debates, it has little consequence in
the scientific-psychological production of knowledge. The question of how
to transform this assertion into concrete research operations has not been
adequately dealt with. One methodological traditionan exception
(besides some "systemic" approaches)is based on the exceptional
book written by DEVEREUX (1967/1973). It is a book that mainstream
psychology has persistently not given enough attention to. The ideas that
are presented there are as a rule considered to be fundamental offences to
scientific epistemological norms. [22]
In our studies we try to take the
methodological principle of a researchers influence and the relevancy of
interaction seriously. One (for the future) important point in respect to
the approach is to develop concrete proposals for a knowledge-productive
way of application of that principle. In connection to this, guidelines
and heuristic suggestions must be developed that do not have the character
of being applicable at all times and in all situations. The empirical
studies that came out of our research group made great efforts to take
these aspects into considerationstill, not all were completely
successful in this (compare MRUCK 1999, pp.203-230). [23]
Some subjective aspects, which can be
relevant for the psychological research process and which can function as
a source of discovery through the process of self-reflective thematization
and explanation (and are notas often seen from a standard
methodological point of viewnecessarily hinderances in the process of
knowledge production), can be differentiated as follows: those aspects
that are characteristic for specific phases of the discovery process and
those that are more general and not specifically attributable to certain
phases of research. [24]
These brief illustrations will help to
describe some aspects which are "phase specific": certain
characteristics of the subject (i.e. the researcher) have something to do
with individual decision making processes in terms of e.g. selection of a
research topic, theoretical conceptualization, selection of attributes of
the subject/object upon which one will focus (What entices me, what repels
me? And so on.); other characteristics influence the selection of method
(Does one tolerate uncertainty, wish for closeness to the object and
openness in the interaction or have a need for conformity? And so on.);
while others influence the position and actions one will take in the field
i.e. the modi for interaction with the other participants (roles that are
taken, ways into and in the field, forms of contact and negotiation,
calibrating authority, limits in endurance, "appeal" that the
components of the field have for each participant, involvement, etc.); and
again others the documentation of data: What is registered or rather
fixated on? (official and inofficial phenomena, object and subject related
phenomena, phenomena in agreement and not in agreement, which points of
view are taken into consideration? And so on.); what decisions are made in
terms of conceptualization in both the evaluation and interpretation of
data? (relevant and irrelevant, interesting, obscure, incomprehensible,
spectacular, and so on.); how are the results and the study itself
presented? (Addressed to which public? Construction of plausibility,
coherence, authority in the text; one voice or many voices? How are taboo
topics/areas, confidentiality/familiarity, comprehensibility for diverse
groups of recipients dealt with?; What is the interest in each research
participant's reaction to the final product? And so on.) [25]
The possibilities and decisions that the
researcher sees or makes in the various phases again are also influenced
by general attributese.g. the personal socialization process, gender,
ethnic background, age, appearance, characteristics of social status in
the scientific field and the field under research; emotional,
intellectual, interactive-communicative attributes, competencies,
preferences and dislikesand the more personal potential and
competencies in dealing "freely", reflectively and selectively with
these characteristics or attributes within the research process. [26]
At this point I can only hint at the
importance that such characteristics have in both the research process and
decisions made on the part of the researcher. That they play a role will
hardly be argued by any experienced researcher. The decisions made in
regard to which steps are taken are not solely determined by
methodological algorithms or "by the textbook". The "radical"
expectation that I have expanded on here, is to make these components
"official-canonical" and not something that happens "behind the
scenes" or in "after hours" anecdotes. We want to see them discussed
and taken as a relevant part of the discovery process. The potential of
these characteristics for the scientific process can furthermore be
intensified by systematically implementing the process of self-reflection.
[27]
There is still much work to be done in
terms of making this assertion more concrete, e.g. by bringing forth
"positive models". For now, an issue in the "Forum: Qualitative
Social Research" is in planning; an issue which will deal solely with
this intention and the problems that come with it. [28]
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My intention was to give a brief
description of the stages of my interests and emphases in methods from the
perspective of "qualitative psychology". In the works mentioned under
point 1 and point 2, there are differences in the basic methodological
orientation. For the studies which dealt with psychological counseling and
therapy, my intention was to somehow combine "quantitative" and
"qualitative" methods: to weigh their pros and cons, the respective
indicators for certain research questions, etc. In the more recent
studies, I tended towards Grounded Theory and a self-reflectivity
postulate, and was in consequence less interested in standardized
methodology. My efforts were more focused on developing this research
style as an "independent alternative". The idea that "action and
activity" make up a central psychological part of research remained
constant in this development process. Along with this, the conviction that
qualitative social research must necessarily be one of multi- or
interdisciplinarity held true for me (I personally prefer the
ethnological, sociological, language and historical scientific
perspectives; also compare BREUER 1999b, pp.231-256). The premises which I
presented above under point 1 are realized within the briefly described
"stations" (point 2, point 3) to different degrees and in distinct
ways; a certain time line/historical thread existsbut at this point,
this brief explication does not allow me to go into more detail. [29]
Bergold,
Jarg & Breuer,
Franz (1992). Zum Verhältnis von Gegenstand und Forschungsmethoden in
der Psychologie. Journal für Psychologie, 1, 24-35.
Breuer, Franz (1979). Psychologische
Beratung und Therapie in der Praxis. Heidelberg: Quelle & Meyer.
(UTB 934).
Breuer, Franz (1991a). Wissenschaftstheorie
für Psychologen. Eine Einführung (5th edition). Münster:
Aschendorff. (Arbeiten zur sozialwissenschaftlichen Psychologie, Beiheft
1).
Breuer, Franz (1991b). Analyse
beraterisch-therapeutischer Tätigkeit. Methoden zur Untersuchung
individueller Handlungssysteme klinisch-psychologischer Praktiker. Münster:
Aschendorff. (Arbeiten zur sozialwissenschaftlichen Psychologie, Heft 22).
Breuer, Franz (1995). Das
Selbstkonfrontations-Interview als Forschungsmethode. In Eckard König
& Peter Zedler (Eds.), Bilanz qualitativer Forschung. Bd. II:
Methoden (pp.159-180). Weinheim: Deutscher Studien Verlag.
Breuer, Franz (Ed.) (1996). Qualitative
Psychologie. Grundlagen, Methoden und Anwendungen eines Forschungsstils.
Opladen: Westdeutscher Verlag.
Breuer, Franz (Ed.) (1999a). Abseits!?
Marginale Personenprekäre Identitäten. Münster: LIT.
(Psychologische Erkundungen. Studien zur qualitativen Sozialwissenschaft,
Bd. 1).
Breuer, Franz (1999b). Probleme human- und
sozialwissenschaftlicher Erkenntnismethoden: viel Verwirrungeinige
Vorschläge. In Norbert Groeben (Ed.), Zur Programmatik einer
sozialwissenschaftlichen Psychologie. Band I, Metatheoretische
Perspektiven. 2. Halbbd.: Theoriehistorie, Praxisrelevanz,
Interdisziplinarität, Methodenintegration (pp.193-309). Münster:
Aschendorff. (Arbeiten zur sozialwissenschaftlichen Psychologie, Heft 34).
Breuer, Franz (2000, in print). Wissenschaftliche Erfahrung und der Körper/Leib des Wissenschaftlers. Sozialwissenschaftliche Überlegungen. In Clemens Wischermann & Stefan Haas (Eds.), Körper mit Geschichte. Der menschliche Körper als Ort der Selbst- und Weltdeutung. Stuttgart: Steiner.
Devereux, Georges (1967): From Anxiety
to Method in the Behavioral Sciences. The Hague: Mouton. Dt. (1973).
Angst und Methode in den Verhaltenswissenschaften. München: Hanser.
Glaser,
Barney G. & Strauss, Anselm L. (1967). The Discovery of
Grounded Theory. Strategies for Qualitative Research. Chicago: Aldine.
Dt. (1998). Grounded Theory. Strategien qualitativer Forschung. Göttingen:
Huber.
Holzkamp, Klaus (1972). Zum Problem der
Relevanz psychologischer Forschung für die Praxis. In Klaus Holzkamp, Kritische
Psychologie. Vorbereitende Arbeiten (pp.9-34). Frankfurt a.M.:
Fischer.
Mruck,
Katja (1999). "Stets ist es die Wahrheit, die über alles
gebietet, doch ihre Bedeutung wandelt sich". Zur Konzeptualisierung
von Forschungsobjekt, Forschungssubjekt und Forschungsprozeß in der
Geschichte der Wissenschaften. Münster: LIT. (Psychologische
Erkundungen. Studien zur qualitativen Sozialwissenschaft, Bd. 2).
Strauss, Anselm L.(1987). Qualitative
Analysis for Social Scientists. Cambridge et al.: Cambridge University
Press. Dt. (1991). Grundlagen qualitativer Sozialforschung. München:
Fink.
Franz BREUER
Please cite this article as follows (and include paragraph numbers if necessary):
Breuer, Franz (2000, June). Qualitative
Methods in the Study of Biographies, Interactions and Everyday Life
Contexts: The Development of a Research Style [29 paragraphs]. Forum Qualitative Sozialforschung / Forum: Qualitative
Social Research [On-line Journal], 1(2). Available at: http://www.qualitative-research.net/fqs-texte/2-00/2-00breuer-e.htm [Date of Access: Month Day, Year].
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