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Volume 1, No. 2 June 2000
Qualitative Family
Research
Irmentraud Ertel
Abstract: Qualitative psychological
family and communication research is focussed on the investigation of
everyday communication of families as social unities. Discussions of
"normal families" during everyday routines are videotaped and analyzed
differently to answer the question of the development of family system.
Key words: Qualitative family
research, family culture, communication research, everyday communication,
family development, family psychology, family communication style, content
analysis, family communication worlds, family verbal interaction, everyday
family conversation, video analysis
1. Initial Questions and Main Intentions
2. Traditions in the Field of Family Research
3. My Own Research Activities
3.1
The research subject: "Normal families"
3.2 The research field: Everyday life in the family
3.3 The research material: Daily conversations
3.4 The empirical approach: Different levels of analysis in everyday family communication
3.4.1 The transcription
3.4.2 The summaries
3.4.3 The change in speaker
3.4.4 The participation
3.4.5 The choice of theme
3.4.6 The conversation partners and their themes
3.4.7 The communication style
3.4.8 The functions
4. The Research Intention
4.1 The family as a single case
4.2 The characteristics of everyday communication
4.3 The families as types
4.4 The developmental process in families
4.5 The purpose of the research
5. Summary
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Initial Questions and Main Intentions
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How can communication research in the field
of psychology meet standards that satisfy a developmental,
psychologically-oriented family and group research? How can a
psychologically-oriented qualitative research strategy be followed in the
different phases of a research project? How can a theoretically- and
methodologically-based communication and conversation research be
conceptualized as "everyday life research"? And finally, what
does this research look like? [1]
My primary research concern is the
realization of a qualitative psychological family research, in other
words, putting qualitative psychological family research into practice.
The main point is to study relationships in the family by analyzing family
communication, with the emphasis on everyday conversation. I concentrate
on everyday situations that regularly occur in daily family life. The
research material I use are videotaped authentic family conversations. I
work mainly with transcripts of these videos. [2]
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Traditions in the
Field of Family Research
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An important line of tradition in family
research traces back to the 1920's. BURGESS (1926) defined the family as
a unit of personalities in interaction with one another, thereby pointing
to the key importance of the structure of the family relationships, put
into a concrete form by the conversational exchanges between members of
the family. Another important source for my work is HESS and HANDEL
(1959), who introduced the term "family culture" into family
research. They maintained that the social unit "family" is a
world of its own in the sense of being a micro-culture with its own
values, norms, rituals, manners and habits. The third tradition in family
research is seen in the findings of DUVALL (1971) and ALDOUS (1978) that
the family must be conceptualized as a dynamic unit that is constantly
undergoing a process of change. Families therefore face the demands of
providing the necessary stability and security for each member yet at the
same time allowing the necessary space and freedom for change. Only in
this way can the normative developmental tasks that face the family be
mastered in a way that is satisfactory for each family member. [3]
In family communication research, the
connection to these research traditions means not limiting the study of
families to the study of the individuals or of subsystems such as dyads
like mother-child, father-mother, or sibling pairs. Rather, the main point
of interest is the family as an entirety or an integral whole. Both the
changes in the unit "family" as well as the unique features of
each family based on its own distinctive communication history should be
kept in mind. [4]
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My Own Research Activities
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The research subject: "Normal families"
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In my research on family communication, I
concentrate on the family as a whole. My goal is to study the family as a
social unit, that is, as a group. This "unit of observation" is
necessary to capture the complex interactions of all the members of the
particular family and to analyze these processes. This point of view
presents a new challenge. In relevant family research until now, hardly
any attention has been paid to the family as a whole, rather, studies
using data from single individuals or single dyads in the family have been
much more common (HOFER, YOUNIS & NOACK, 1998). Lacking the necessary
self-criticism to realize that the "family as a whole" was not
really the object being considered, family researchers make statements
about the "family". Generalizations are made that can not be
supported. This kind of research provides data about individuals or dyads
as the object of investigation, not data about the family as a group, so
that conclusions about the latter contain a categorical error (SCHUMACHER,
1995). [5]
Due to the diversity of forms of family
life today, it is important to investigate the family unit as it actually
exists. This means nothing more than that the object of investigation
"family" is very variable and can not be reduced, for example,
to only the nuclear family. Depending on the family form (single-parent,
traditional nuclear family, stepfamily, etc...) and the actual family
reality experienced (living together with other persons and generations),
the social unit "family" can contain very different persons. In
my research I am presently studying families that can be described as
biological families. This means parents and their natural children, in
other words families that have not experienced separation, divorce or
remarriage. This type of family is particularly suited to investigate the
communication world of the family because they have a long-standing
communication history in common. [6]
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The research
field: Everyday life in the family
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Following ethnographical traditions,
communication research takes place in the social context of the research
object itself; in other words, I visited families in their own life sphere
to study and experience them under "normal" conditions. It was
important for me to use material from authentic, spontaneous conversations
for the analysis of family communication, in other words to analyze
conversations that actually took place in the family, as opposed to asking
family members about specifics of communication in their families. This
research strategy is important to meet scientific standards of
authenticity ; in other words, the ecological validity of the conversation
has priority for me (DEPPERMANN, 1999). This means visiting the families
repeatedly in their customary surroundings with a certain regularity and
choosing study situations that are adequate and relevant for the subjects,
depending on the developmental stage of the family. It is important
to me to capture everyday scenes in families that are spontaneously
produced by the families themselves. Concrete everyday routines such as
mealtimes are practically ideal as research situations to study the family
reality as it is. The family meal as a communicative event is the main
place for the family's own daily continuing and expanding interaction
history and is necessary for the maintenance of the family's self-image
and their definition of a comprehensive conception of the world. The
meaning of everyday family rituals such as mealtimes increases, the more
the daily routines of the individual family members are intertwined into
different societal areas such as work, education, clubs, etc. Briefly, the
research objects are investigated in the framework of their own everyday
activities, for example, during certain everyday rituals (ROTHENBUHLER,
1998). Thus the complexity of the family's everyday communication is
being appropriately respected as early as in the collection of the data.
As empirical material everyday family conversations can then be used
rather than conversations with given tasks and themes constructed by the
researchers for experimental purposes. In this sense the table talk can be
considered authentic conversation of the families. [7]
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The research material: Daily conversations
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I will now present a scene from a
videotaped family conversation to give an example of the empirical
material. It is only a brief excerpt of everyday family communication
chosen from a current study with a pool of 36 conversations. The 36
conversations come from 18 families in Berlin, that took part in the
longitudinal study "From Childhood to Adolescence in the
Family" on the Max Planck Institute for Human Development and
Education in Berlin, Germany. The eighteen families I studied are a
partial sample from the total sample of 68 families. The occupations of
the parents are diverse: bus driver, nurse, salesman, book-seller, doctor,
housewife, career counselor, teacher, employee, and student. The 18
families are so-called biological families with two children. The 36
conversations shown in my study are from the 18 families at the beginning
of the longitudinal study and then four years later. All the conversations
took place during daily mealtimes; this excerpt is from the table talk of
a four-person family: mother and father, and their 12- and 7-year old
children. I will use this example to give an idea of the aspects of
everyday family communication with which my research is concerned. [8]
First, a short description of the scene for
a better understanding of the conversation: At dinnertime, the family
members are busy with planning the coming Christmas activities. They
develop concrete suggestions for the arrangements for the holiday and take
into consideration those aspects that are important to them, such as who
goes shopping, where and when the obligatory Christmas tree will be
bought, when the tree will be decorated, which appointments have already
been made, etc. The excerpt is from Family Zoeppritz' conversation. The
numbers on the left-hand margin, which are explained in more detail in
section 3.4.3, stand for the participating family members, mother, father,
older and younger child, as well as the changes in speaker and addressee.
01
Talked to Annette today on the telephone, made two appointments.
03
On the 23rd we're going there, all of us.
13
And the twenty-fifth.
05
I'm in the garage with Herbert then.
01
Yeah, Herbert said first thing in the morning.
05
Hmm.
09
And on the thirty-first.
01
That you're back by noon.
05
Hmm.
01
Then I have to go shopping alone after all.
05
I'll do it beforehand.
01
Must be possible then Friday.
05
Hmm.
01
......
02
And we're all going there at five, 17:00, it's a day before
Christmas Eve, and then we'll celebrate with them already.
09
Oh.
08
Great, good.
03
Five o'clock, but then we have to have the tree decorated by five
o'clock.
05
How come only one day before Christmas Eve?
01
When should we decorate it?
04
On Christmas Eve.
16
Hmm.
01
Don't we always do it a day before?
13
Yes, we do.
05
We still have time, Sundays ya can't go shopping
01
That's true, then let's decorate it on Sunday morning.
05
Yeah.
09
And Sunday afternoon we'll exchange presents.
02
All of us or?
09
You, I think.
02
Yeah.
09
We also can do it.
13
Edith, Sunday morning, when I can help you, then you always tell me when
we're going to do it.
08
When are we going to buy our Christmas tree?
01
At any case, in the daytime, never again in the dark!
13
Otherwise we'll end up with such a reject.
10
I saw a really pretty one, we could go there.
02
Where was it?
06
Where then?
10
Town Hall Schoeneberg, no, Tempelhof Town Hall.
05
Why didn't you buy it?
01
Because we drove past it in the car.
05
You saw a pretty fir tree there?
01
Yeah, as we drove past.
05
Aha.
01
A really pretty one.
05
I want to see it.
10
So big and full.
06
That's too small.
02
It was bigger.
16
So.
02
It was as big as you.
09
As me?
05
That's really too small, I thought we wanted a big one.
01
Oh, man, how' re you going to, in this...
10
Up to the ceiling?
01
Put it up in this small house?
13
No way.
11
No.
13
Sure, one up to the bedroom.
11
Look, Timo, like that.
04
At any case, let's get it during the day.
05
You have two appointments with Annette, so when, another appointment?
01
On the twenty-seventh in the evening- but without children.
05
That is then...
09
How nice.
02
Yes, only that way.
06
But Grandma is there, with her you can...
So much for the "Christmas scene"
during Family Zoeppritz' table talk. [9]
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The empirical approach: Different levels of analysis in everyday family communication
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In the following I describe several steps
in the empirical evaluation I developed in the framework of a study. To
help understand the steps described below, note that they only deal with
an excerpt from the empirical analysis. These points should therefore be
seen as a rough sketch of the actual study. [10]
3.4.1 The transcription
The entire conversation is first
transcribed word for word. In the transcripts the flow of communication
for the statements of the family members are reconstructed in their
chronological order and the course of the entire content of the
conversation on a verbal level is depicted. If there are more than four
persons the situation changes. The members of the family then separate
occasionally into sub-groups having separate dialogs at the same time; a
complete reconstruction of the individual contributions would therefore be
difficult or impossible. The transcription of table talk with four family
members is just barely practicable. [11]
3.4.2 The summaries
A summary containing the main contents, the
persons participating, the atmosphere during the meal, and an overall
impression of the "communication with another" was formulated
for each family conversation. These summaries serve both as an orientation
for the ensuing systematic analyses of family communication and also as a
quick reference during the research process to recall the complete
conversation of a particular family. [12]
3.4.3 The change in speaker
The changes in speaker are seen as the
constitutional element of every conversation, as the defining part and,
independent of diverse research directions, as the heart of the category
"conversation" (see HENNE & REHBOCK, 1982). In discourse
analysis research, the change in speaker is regarded as one aspect
of spokesmanship (FELDSTEIN & WELKOWITZ, 1982). In my study a further
aspect plays a major role. The addressee of each contribution to the
conversation is included further specify the speaker change. In the
analysis of the videotaped family conversations it became clear
empirically that the four family members practiced a dialog principle in
terms of the direction of a statement. This means that the contribution of
one family member is definitely addressed to another person, even though
the content is audible for all family members present. In addition to
addressing their statements to a concrete person, the family members
practice another variant: some statements are addressed to no specific
member of the family or to all members together. Based on the number of
conversational partners interacting, there are always four members of the
family involved here, each contribution to the conversation is analyzed
according to who is speaking to whom. In this way the
direction of the statements can be reconstructed from the detailed
analysis of the videos. [13]
The reconstruction of who is speaking,
including the direction of the person's contribution, is not an end in
itself; it enables the comprehension of the content of the conversation
during its course. Only through this reconstruction can the individual
conversational scenes be adequately interpreted in later steps of the
analysis. In addition, the amount of communication between the family
members can be described. The numerical codes with the numbers 01 to 16
represent each of the 16 possible changes in the speaker made by the
family. The digits have the following meaning:
01:
Mother speaks to father,
02:
Mother speaks to Child1, (older child)
03:
Mother speaks to Child2, (younger child)
04:
Mother speaks to everyone or no one,
05:
Father speaks to mother,
06:
Father speaks to Child1,
07:
Father speaks to Child2,
08:
Father speaks to everyone or no one,
09:
Child1 speaks to mother,
10:
Child1 speaks to father,
11:
Child1 speaks to Child2,
12:
Child1 speaks to everyone or no one,
13:
Child2 speaks to mother,
14:
Child2 speaks to father,
15:
Child2 speaks to Child1,
16:
Child2 speaks to everyone or no one. [14]
My suggestion is that you now read the
above example using the coding and try to follow the conversation in your
imagination. You can get an impression of how complex the conversation of
a four-person family is, even at the level of conversation organization.
[15]
3.4.4 The participation
Using the above system to capture
chronologically the detailed changes in speaker for the entire
conversation, I make concrete statements about the relative participation
in the conversation on an inner- and inter-family level. One interesting
finding is that within the family, the degree to which the individual
members are included in the communication varies greatly. For example, it
was shown that each of the two children are involved in the communication
with their parents differently. The older children are clearly included
more than their younger siblings in conversations. Findings such as these
are relevant for developmental concepts such as the Non-shared Environment
Approach from ROWE & PLOMIN (1981), which describe the differences in
the conditions in which siblings are socialized within the same family.
Differences in parental behavior towards their children can be empirically
supported by discourse analysis in the family. [16]
3.4.5 The choice of theme
Everyday communication can be described as
polythematic in terms of the themes discussed. In other words, the family
members discuss many different themes during a meal. A theme analysis
prepared for all conversations shows a profile of the themes for each
individual family as well as the whole spectrum of themes mentioned by all
the families in the sample. The excerpt above shows a concrete example of
the category "holidays", namely, Christmas. Other topics of
conversation from the whole palette of themes include school, private
personal themes, daily happenings, work, friends, food, travel, mood and
physical state, incidents, and conduct. An interesting finding is that the
repertoire of themes for the families are principally the same and can
practically be counted on two hands, which is really ideal for examining
and clarifying the question of how families discuss and deal with
principally the same everyday subjects. [17]
3.4.6 The conversation partners and their themes
The two different levels of discourse,
participation and themes, can be analyzed together to see which family
members speak by which subjects. Are there subjects that are discussed
exclusively by certain family members or are the contents of the family
conversations treated as subjects for the family? Are there preferred
parent topics? Are there new topics in the same family four years later or
does the family stay by the same topics? [18]
3.4.7 The communication style
Single scenes as well as entire family
conversations can be interpreted in further steps to describe the
family's communication style more exactly. An attempt is made to
designate or qualify the "being with one another" of the family
in communicative exchange, with terms such as: supporting one another,
questioning one another, disciplining, teasing one another, paying
attention to one another, embarrassing the other. Questions about the
family communication style are particularly interesting in terms of the
functionality of family systems. In particular for the adolescents in the
family, family communication is the "initial investment" that
they receive from childhood onwards for the formation of further
relationships. [19]
3.4.8 The functions
MACKELDEY (1987) named four different basic
function of everyday communication: (1) steering a common concrete
activity; (2) steering conscious ideas and planning activities; (3)
creating and maintaining personal contact, and finally (4) the opportunity
to vent emotions. These for the present theoretically-derived basic
functions, which all relate to the essential meaning of speech, namely the
use of speech itself, can be empirically demonstrated in the family
discourse. The above Christmas scene from the Zoeppritz family
demonstrates the second basic function, the steering of planning
activities. Planning activities, such as those shown in the excerpt, are
typical for the Zoeppritz family. An empirical analysis of the functions
of table talk allows conclusions on the within-family level and refers to
the meaning of social episodes such as mealtimes and interaction routines
in the everyday life of families. [20]
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The description of the different levels of
analysis sketched above provide information about the concrete research
activities. I wish to briefly describe my overriding intentions in
pursuing qualitative psychological family and communication research. [21]
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The family as a single case
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The concentration on the single case in
communication research in the sense of an idiographic research strategy
has priority in my research, in order to comprehend and appreciate the
dynamics within a particular family with its individual features and
originality. The comprehension of the course of the conversation is based
on the individual family's own particular speech and communication
world. The high degree of coded and hidden meanings of the individual
contributions to the conversation has developed in the long years of
continuous interaction and the communication history of the family. These
aspects are the convincing reasons to make the analysis of single cases
the core of the empirical work. [22]
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The characteristics of everyday communication
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In generating the different categories for
the discourse analysis my orientation is towards the specifics of the
empirical material, in other words, I consider the specific
characteristics of everyday communication in the family as described
above. This includes, for example, the fine analysis on the level of
communication organization with its manifold speaker changes, the inner
structure on the dyadic level, the polythematic reconstruction of the
course of conversation, the varying intertwining of individual family
members in diverse speech passages, etc. I consciously do without existing
category systems from communication research because these were
predominantly developed, on the one hand, for conversational situations
with two persons, and on the one hand, for the purposes of clinical
studies. The motivation behind the previously sketched procedure is, from
a research strategy point of view, the discovery of a grounded theory with
an optimal match between theory and empiricism relevant for the field of
everyday family communication. [23]
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In the study of communication style, the
methodological procedure, with its single-case orientation, allows the
comparison of different families and the construction of family types.
Thus, on a higher level of abstraction I generate communication styles in
the sense of types. [24]
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The developmental process in families
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By studying everyday family communication,
I pursue the question of if and how developmental processes happen in the
family. For this purpose, I compare the same everyday situation at two
points in time, four years apart, with the same sample of families.
Through use of the empirical analysis of family communication, the
question of change in the family system can be studied true-to-life. [25]
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The purpose of the research
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Empirical knowledge about normal families
has been scarce to date in psychological family research. In the sense of
a qualitatively-oriented pure research it is important to attain knowledge
and insight into the communication of clinically non-conspicuous families.
With the focus on developmental psychology, a broader understanding of the
concrete formation of relationships in the family needs to be developed.
In a further step, that knowledge can then be used for questions from the
clinical and therapy-oriented family research. [25]
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The main concern of my research activities
is to orient psychological family research toward the everyday life of the
research subject, in the sense of an as-sensitive-as-possible examination
of the family reality actually experienced by completely normal families.
I use natural interaction scenes in the home environment and investigate
family units as a whole (HANDEL, 1992). The main interest of my research
is family communication the way it occurs between family members in the
course of everyday interaction routines, predominantly "en
passant". The investigation of family communication is conducted so
that the influence of the researcher in the field is limited to her
presence. In the current empirical study with 18 families, 36
conversations are analyzed. The data was collected predominantly by myself
in the course of the research project "From childhood to adolescence
in the family", led by Dr. K. KREPPNER (1989), at the Max Planck
Institute for Human Development and Education. In analyzing and evaluating
the data, it is important to me that I remain open to new research
questions that may appear in the process. With this research approach in
mind, I developed a procedure that takes into consideration different
levels of analysis of communication, such as participation, themes,
communication style, and the course of the conversation. For the content
analysis of everyday family communication, a computer-assisted procedure
is helpful in that it makes it possible to present subjective
interpretations transparently and makes research steps in the analysis
process explicit (HUBER, 1992). In the research practice I succeeded by
means of an intensive concentration on single cases in reconstructing
family communication styles, which emphasize the uniqueness of the
family's communication world (SILLARS, 1995). As a result, types of
communication styles were generated empirically. The study of everyday
family communication serves in a broader sense to examine the
developmental processes of the family system. [26]
Aldous, J. (1978). Family careers.
New York: Wiley.
Burgess, E. (1926). The family as a unity
of interacting personalities. Family, 7, 3-9.
Deppermann, A. (1999). Gespräche
analysieren. Eine Einführung in konversationsanalytische Methoden.
Opladen: Leske & Budrich.
Duvall, E. (1971). Family development
(4th ed.). Philadelphia: Lippincott.
Feldstein, S. & Welkowitz, J. (1982).
Gesprächschronographie -Die objektive Bestimmung zeitlicher Parameter in
verbalen Interaktionen. In K. Scherer (Ed.), Vokale Kommunikation:
nonverbale Aspekte des Sprachverhaltens (pp.105-121). Weinheim: Beltz.
Handel, G. (1992). The qualitative
tradition in family research. In J. Gilgun, K. Daly, & G. Handel
(Eds.), Qualitative methods in family research (pp.12-21). Newbury
Park: Sage.
Henne, H. & Rehbock, H. (1982). Einführung
in die Gesprächsanalyse. Berlin: de Gruyter.
Hess, R. & Handel, G. (1959). Family
worlds. Chicago: University of Chicago Press.
Hofer, M., Youniss J. & Noack, P.
(Eds.). (1998). Verbal interaction and development in families with
adolescents. Stamford: Ablex.
Huber, G. L. (1992). Qualitative
Inhaltsanalyse. München: Oldenbourg.
Kreppner, K. (1989). Von der Kindheit
zur Jugend in der Familie. Berlin: Max-Planck-Institut für
Bildungsforschung.
Mackeldey, R. (1987). Alltagssprachliche
Dialoge: Kommunikative Funktionen und syntaktische Strukturen.
Leipzig: Verlag Enzyklopädie.
Rothenbuhler, E. W. (1998). Ritual
communication: >From everyday conversation to mediated ceremony.
Thousand Oaks: Sage.
Schumacher, B. (1995). Die Balance der
Unterscheidung. Heidelberg: Auer.
Sillars, A. (1995). Communication and
family culture. In M.A. Fitzpatrick & A.L. Vangelisti (Eds.), Explaining
family interactions (pp.375-399). Thousand Oaks: Sage.
Irmentraud ERTEL
Field: Psychology
Degrees: Psychology, Free University
Berlin; Music, College of Music and Arts Berlin
Research interests: Family research,
communication research, counseling research, music psychology, qualitative
methodology and methods, everyday life research
Contact:
Institut für Erziehungswissenschaft
Abt. Paedagogische Psychologie
Muenzgasse 22-30
D - 72070 Tübingen
Tel: +49 / 7071 / 297 83 24
E-mail:irmentraud.ertel@uni-tuebingen.de
Berlin Address
Mittenwalderstr. 17
D - 10961 Berlin
Tel.: +49 / 30 / 695 07 512
E-mail:irmentraud@telda.net
Please cite this article as follows (and include paragraph numbers if necessary):
Please cite this article as follows (and
include paragraph numbers if necessary):
Ertel, Irmentraud (2000, June). Qualitative
Family Research [26 paragraphs]. Forum Qualitative Sozialforschung /
Forum: Qualitative Social Research [On-line Journal], 1(2). Available at: http://www.qualitative-research.net/fqs-texte/2-00/2-00ertel-e.htm [Date of Access: Month Day, Year].
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