LEMON, Mark; COOK, Matthew; CRAIG, John. Looking In or Looking Out? Top-down Change and Operational Capability. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, [S. l.], v. 11, n. 3, 2010. DOI: 10.17169/fqs-11.3.1550. Disponível em: https://www.qualitative-research.net/index.php/fqs/article/view/1550. Acesso em: 28 mar. 2024.