Döring, Nicola. “Review: Oliver Märker & Matthias Trénel (Eds.) (2003). Online-Mediation. Neue Medien in Der Konfliktvermittlung – Mit Beispielen Aus Politik Und Wirtschaft [Online-Mediation. New Media in Conflict Resolution—with Examples from Politics and Industry]”. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research 5, no. 1 (January 31, 2004). Accessed April 26, 2024. https://www.qualitative-research.net/index.php/fqs/article/view/645.