Phone Interviewing as a Means of Data Collection: Lessons Learned and Practical Recommendations
This paper presents specific and useful suggestions for successfully using phone interviewing as a means of data collection in research studies. The lessons and insights are intended for anyone conducting research with phone interviews, particularly the novice researcher. The authors speak directly to the reader and offer numerous practical recommendations, generally absent from the traditional research methods literature.
phone interviewing; qualitative research methods; data collection