An Integrated Analysis of the Perceptions of Health Care Users, Professionals, and Managers in Catalonia

  • Lupicinio Iñiguez Universitat Autònoma de Barcelona
  • Jordi Sanz Universitat Autònoma de Barcelona
  • Pilar Monreal Universitat de Girona
  • Arantza Del Valle Universitat de Girona
  • Josep Fusté Departamento de Salud de la Generalitat de Catalunya
Keywords: health agents, health resources, health processes, professional-user relationship, qualitative methodology

Abstract

The increased demand for health services and the inclusion of new aspects in what is culturally considered "health and health care" represent a significant challenge for the current health care system and health care practice model in Catalonia. Determining health care needs and providing the right responses to them should not only be the job of experts. Rather, it should involve the participation of all the agents who live with and in the health care system every day. The aim of this article is to point out the importance of the perceptions of the agents involved in health care for planning and decision-making in health policies. A summary of the integrated perspectives of the public, professionals, and managers from the Catalan health care system is presented. Such perspectives can reveal the agreements and disagreements concerning the dimensions of health care participants define as important: health resources, health care processes, and the relationship between professionals and users. URN: urn:nbn:de:0114-fqs0902340

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Author Biographies

Lupicinio Iñiguez, Universitat Autònoma de Barcelona
Lupicinio IÑIGUEZ es Catedrático de Psicología social de la Universidad Autónoma de Barcelona.
Jordi Sanz, Universitat Autònoma de Barcelona
Jordi SANZ es sociólogo e investigador especializado en temas de salud del Departamento de Psicología Social de la Universidad Autónoma de Barcelona.
Pilar Monreal, Universitat de Girona
Pilar MONREAL es profesora titular del Departamento de Psicología de la Universitat de Girona.
Arantza Del Valle, Universitat de Girona
Arantza DEL VALLE es profesora titular del Departamento de Psicología de la Universitat de Girona.
Josep Fusté, Departamento de Salud de la Generalitat de Catalunya
Josep FUSTÉ es director del Mapa Sanitario. Dirección General de Planificación y Evaluación del Departamento de Salud de la Generalitat de Catalunya.
Published
2009-05-30
How to Cite
Iñiguez, L., Sanz, J., Monreal, P., Del Valle, A., & Fusté, J. (2009). An Integrated Analysis of the Perceptions of Health Care Users, Professionals, and Managers in Catalonia. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 10(2). https://doi.org/10.17169/fqs-10.2.1313
Section
Research Practices: Narrative Analysis